News & Resources

Student Handbook

View/download PDF

JSA

Job Service Provider Info

Course Resources

View/download PDF

News, Updates and Tips…

Featured Venue: The Iconic Belvedere Hotel Woody Point

Featured Venue: The Iconic Belvedere Hotel Woody Point

As facilitators of RSA, RMLV and Bar Skills training across QLD we have the pleasure of conducting practical hands-on training courses at a number of iconic clubs, pubs, restaurants and hotels in various locations across the sunshine state. Many of these venues have a...

How to Stay Healthy Working In Hospitality

How to Stay Healthy Working In Hospitality

Late nights, irregular shifts, rushed meal breaks at weird times, and constantly working on your feet. And all the while offering service with a smile. One of the biggest personal challenges hospitality staff face is maintaining a healthy and sustainable work-life...

2019 Hospitality EOFY Tax Deductions For Venues

2019 Hospitality EOFY Tax Deductions For Venues

Understandably, licensed venue operators across Australia are dreading the monumental EOFY stocktake. We get it, and amid the busyness it’s easy to overlook some tax deduction opportunities. With the tax clock ticking, here’s a timely reminder of some handy...

The Ins and Outs of Self Exclusion

The Ins and Outs of Self Exclusion

Licensed and Gaming venues and their employees have an important duty of care towards their patrons. Like anything a few drinks and a punt can be enjoyed in moderation; but unfortunately when it comes to gambling, some people may develop an unhealthy relationship with...

New Photo ID Proof of Age Cards QLD

New Photo ID Proof of Age Cards QLD

The Queensland Government has made some changes to the Queensland license and proof of age cards. From April 2019, Adult Proof of Age Cards will no longer be issued and are to be replaced by the Photo Identification Card. The new Photo Identification Card can be...

Will getting a QLD RSG help me find employment faster?

Will getting a QLD RSG help me find employment faster?

Getting your RSA is a great (and compulsory) start to your bartending career; but if your CV is a little light on actual practical bartending experience, getting your QLD RSG is a great way to elevate your employment opportunities. Some of the biggest employers in the...

Behind the Bar RSA Training Videos

Behind the Bar RSA Training Videos

Responsible service of alcohol is an extremely important aspect of every bartender’s job. RSA training videos are an effective method to give budding and existing bartenders a real-life perspective on some of the difficult situations you’re very likely to experience....

Liquor Licensing for Restaurants

Liquor Licensing for Restaurants

You may have noticed it is getting more difficult to find a BYO restaurant these days. Most new venues seek out a liquor licence, and established businesses that were BYO are increasingly making the shift to become licensed. Why are BYO restaurants becoming a thing of...

What Liquor Licensing Signs Does My Venue Need

What Liquor Licensing Signs Does My Venue Need

What Liquor Licensing signs do I need in my Licensed venue? When we’re out and about conducting the RMLV course for Liquor Licensee and Approved Managers around the state, we’re often asked about the OLGR signage requirements for licensed premises. Venue managers want...

RMLV Training FAQs

RMLV Training FAQs

  RMLV Courses With ITS RMLV courses, run through ITS, have enabled thousands of approved managers and licensees complete their certification. We love the opportunity to deliver this course to those who are taking on a liquor licence for the first time or people...

Hospitality Employment Tips

Hospitality Employment Tips

Are you looking for work in hospitality? If you’re looking to get a new job in hospitality, now is a good time to be looking. As Spring is now here, this is when employers really start to assess their staffing levels, realising they will need to put more people for...

QLD Venues Start ID Scanning

QLD Venues Start ID Scanning

After months of talk and lead up its finally here – mandatory ID scanners in the 15 Safe Night Precincts (SNP’s) of Queensland. You might recall this was the trade off by the state government to not proceed with the 1am lockout. How ID Scanning At Licensed...

OLGR Highlights Approved Manager Compliance

OLGR Highlights Approved Manager Compliance

Are you up to date with your approved manager requirements? OLGR reminds venues of their Approved Manager compliance responsibilities. Of particular concern is some licensees have been identified as failing to have approved managers present or reasonably available as...

RMLV training and why it is important

RMLV training and why it is important

RMLV Training RMLV training is how safety and compliance for licensed venues is administered in Queensland. Therefore, if you are an approved manager, licensee or nominee, you would likely have already completed training in an accredited RMLV course. The Importance of...

Course Enquiry

  • This field is for validation purposes and should be left unchanged.